Refund policy

We offer a 30-day return policy. If you are not 
satisfied with your purchase, contact us within 
30 days of delivery for a full refund or exchange.

Items must be unused and in original packaging.

To start a return, email: admin@pettypet.co.uk 
with your order number and reason for return.

Refunds are processed within 5-7 business days 
after we receive the returned item.

For items under £15, we may offer a full refund 
without requiring a return.